Tiếng Việt
English
Giới thiệu công ty
Rolled out in 2012, Zalo is the most popular mobile messaging app in Vietnam, thanks to its striking speed and stability commensurate with the local internet infrastructure. With 52 million monthly active users, the app records over 1 billion messages, 50 million calling minutes, and 45 million pictures per day. Besides its messaging function, Zalo has also boasted many other features, catering to different users' needs.
Mô tả công việc
- Consulting and answering questions about the application;
- Receive, respond and handle user complaints;
- Monitor, control, and coordinate with related departments to promptly handle arising incidents;
- Summarize and make weekly/monthly/quarterly reports.
Yêu cầu công việc
- Just graduated from intermediate/ college/ university (IT is an advantage);
- Experience in online consulting/ customer care;
- Knowledge and use of Social Networking applications;
- Proficient in the use of Office applications;
- Good communication, agile, hard working, eager to learn;
- Sociable and patient in work;
- Able to work on weekends.