● Project Management: Lead and oversee end-to-end project management, from
initiation to closure, ensuring that projects are delivered on time, within scope, and on
budget.
● Customer Insights: Collaborate with market research and data analysis teams to
gather and analyze customer insights, feedback, and preferences to inform project
strategies.
● Strategy Development: Work with senior management to develop and refine B2C
project strategies that drive customer acquisition, retention, and satisfaction.
● Cross-functional Collaboration: Coordinate and communicate effectively with various
teams, including marketing, sales, product development, and customer support, to align
project goals and ensure smooth execution.
● Budget Management: Manage project budgets, allocate resources efficiently, and track
expenditures to ensure projects stay within financial parameters.
● Risk Assessment: Identify potential risks and issues that may impact project success
and develop mitigation plans accordingly.
● Performance Tracking: Monitor and report on project progress, using key performance
indicators (KPIs) and other metrics to assess project success.
● Documentation: Maintain comprehensive project documentation, including project
plans, timelines, status reports, and post-project evaluations.
● Continuous Improvement: Continuously seek opportunities for process improvement
and optimization within the B2C project management function.

● Bachelor's degree in business, marketing, project management, or a related field.
● Proven experience in project management, especially in B2C environments.
● Strong analytical and problem-solving skills.
● Excellent communication and interpersonal abilities.
● Proficiency in project management software and tools.
● Ability to adapt to a fast-paced, changing environment.
● Exceptional organizational and multitasking skills.

Benefits:
● Competitive salary and benefits package.
● Opportunities for professional development and growth.
● Collaborative and innovative work environment.